Okinawan village under a blue sky

Privacy Policy

How we handle your personal information

At K's Eleven Co., Ltd., we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website, fujii-okinawa-stay.com.

We follow Japan's personal information protection laws and are committed to handling your data with care.

1. What We Collect

Information you give us

  • Name
  • Email address
  • Phone number
  • Address
  • Stay dates, group size, and preferred property
  • Your message or inquiry
  • Any other details you share with us

Information we collect automatically

  • IP address
  • Cookies and similar identifiers
  • Device information
  • Date and time of your visit
  • Pages you viewed
  • Referring website
  • Browser type
  • Access logs and browsing history

2. How We Use Your Information

  1. Responding to your inquiries
  2. Sending you information, confirmations, and updates about your stay
  3. Helping with booking requests and reservation support
  4. Verifying your identity
  5. Improving our services, website, and guest experience
  6. Notifying you of important updates or changes to our terms
  7. Preventing fraud, misuse, or violations of law
  8. Meeting legal requirements
  9. Supporting any related tasks

3. Booking Through Third-Party Services

Our site links to third-party booking platforms like Airbnb for reservations.

When you book through one of these services, they handle your information according to their own privacy policies—not ours.

We recommend reviewing each platform's privacy policy before booking.

4. Sharing Your Information

We don't share your personal information without your consent, except when:

  1. Required by law
  2. Needed to protect someone's life, safety, or property—and getting consent isn't practical
  3. Necessary for public health or child welfare
  4. Cooperating with government authorities, where asking for consent would interfere with their work
  5. Working with trusted contractors who help us run our services

5. Working with Contractors

We work with outside partners for things like website management, guest support, system maintenance, and analytics.

When we do, we make sure they handle your information responsibly.

6. Cookies

We use cookies to make the site work better for you and to understand how visitors use it.

Cookies don't typically include personal details like your name, address, or phone number.

You can turn off cookies in your browser settings, but some parts of the site might not work as expected.

7. Analytics

We use tools like Google Analytics to see how people use our site and find ways to improve it.

These tools collect anonymous data through cookies—nothing that identifies you personally.

For more details, check out Google's privacy policy.

8. Keeping Your Data Safe

We take security seriously. We have safeguards in place to protect your information from leaks, loss, damage, and unauthorized access.

Our team and partners follow strict guidelines when handling personal data.

9. Your Rights

You can ask us to access, correct, delete, or stop using your personal information. Just reach out, and we'll verify your identity and handle your request in line with applicable laws.

10. Minors

If you're under 18, please get a parent or guardian's permission before sharing any personal information with us.

11. External Links

Our site may link to other websites.

We're not responsible for how those sites handle your information—that's up to them.

12. Updates to This Policy

We may update this policy from time to time—for legal reasons, operational changes, or other needs.

Any updates take effect as soon as we post them here.

13. Get in Touch

Have questions about this policy or want to manage your personal information? We're happy to help.

Company: K's Eleven Co., Ltd.

Address: 1-14-9-1 Kikuna, Kohoku-ku, Yokohama, Kanagawa, Japan

Email: privacy@fujii-okinawa-stay.com

Published: March 14, 2026
Last updated: March 14, 2026